Pets Crave Love, Texas, USA
Katie and her staff have the kind of training and expertise that high end clients are willing to pay for. Her company isn't *just* a dog sitting business. But she knew her existing website wasn't attracting those high end clients she could serve so well.
During my evaluation of the Pets Crave Love website, I found a number of issues that might deter a potential client. Visually, it was nicely done, but the organization of information was confusing to visitors.
I organized my notes and suggestions and we hopped on Zoom for a video chat. I shared my screen with her so she could visualize what we were discussing. I showed her how she could restructure the information, creating a better flow for interested visitors. Then I showed Katie how she could highlight the special expertise and high level of care her company offers. Done well, the final result would completely changed a visitor's first impression.
The day after Katie published the changes (in Katie's words): "I made all changes! And today I woke up to two new clients requesting their first meetings!"
Katie was so much fun to work with! As a dog lover who craves hands on, fresh air and engaging with man's best friend, she's not a big fan of the techie stuff. But she did it! She mastered all the changes I suggested. I'm SO pleased it paid off for you Katie (and that you didn't set your Mac on fire). You rocked it : )